AppleCare+ for Schools
AppleCare+ is now available for schools in Ireland
1. Express Replacement Service. Contact Apple on 1800 804 062 with the device serial number. Following validation of coverage and troubleshooting, Apple will require credit card authorisation to serve as
security for the retail price of the replacement device or part unit you return the faulty part. Apple will then send you a replacement part to your home address with instructions to
return the faulty part. If you do not return the faulty part, your credit card will be charged.
This is the quickest method to get your device replaced.
2. Mail-in Service Contact Apple on 1800 804 062 with the device serial number. Following validation of coverage and troubleshooting, Apple will send an empty box to your home address with instructions on how to return the device to Apple. Once the device is received back by Apple, they will ship a replacement unit. Turnaround time is normally 2-5
working days.
3. Carry-in service.
Carr-in service is available from vour local Select Store or an Apple Authorised Service Provider. Please book an appointment in advance to find an
available booking slot to bring the device in-store from https://getsupport.apple.com.
Turnaround times can vary depending on how busy the workshop is at the time.
Please note: If the device is physically broken, there will be an excess fee of €49 applicable.
